Video Streaming Customer Experts - German - Remote in Greece
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do
Communicate through chat & phone with subscribers
Answer how-to questions about payment
Troubleshoot streaming and content issues
Assist subscribers with how-to questions & navigating on the given application
Qualifications
Excellent language skills in German
Good knowledge of English language (B2+)
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Work experience in customer support will be considered as an advantage
What we offer
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
- Department
- Customer Support / Contact Center
- Locations
- Athens, Corfu, Crete, Mykonos, Patras, Rhodes, Thessaloniki, Zakinthos
- Remote status
- Fully Remote
About Dila Recruitment
Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.