Position: Studio Manager

Location: Belgrade, Serbia

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Guide, inspire, and develop team members to achieve high performance and operational success.
• Ensure appropriate staffing levels for optimal service, manage rotations, and coordinate temporary coverage when necessary.
• Implement and uphold company policies and procedures in accordance with relevant regulations and standards.
• Identify and implement improvements to streamline operations, ensuring efficient workflows.
• Review operational and financial data, adjusting strategies to meet key performance targets.
• Foster a positive team culture, offering guidance and opportunities for professional growth.
• Partner with senior leadership, HR, and other teams to support overall operational goals.
• Develop and enforce risk management strategies to ensure a safe and structured work environment.
• Oversee expense management and optimize resource use for efficient operations.
• Manage vendor relationships and ensure the facility is maintained to a high standard.

REQUIREMENTS:

• Native or fluent in Serbian (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
• Minimum of 2 years in an Operations Management role.
• Experience managing large teams (200+ employees) in a fast-paced environment is a plus.
• Basic financial management skills and experience with budgeting.
• Demonstrated ability to build and develop teams.
• Strong focus on quality assurance and leadership.
• Proactive, adaptable, and empathetic with excellent people management abilities.
• Exceptional negotiation and relationship-building skills at all levels.
• Willingness & ability to work flexible shifts (including weekend and night shifts)
• Proficient in using computers and possess strong technical and analytical skills.

BENEFITS:

• Excellent remuneration package based on experience, skills, and performance
• Be part of a dynamic international team with a positive and friendly atmosphere
• Guidance and tools to reach career potential
• Performance bonuses
• Private health insurance
• Free gym membership