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Dila Recruitment career site
Customer Support / Contact Center · Multiple locations · Fully Remote

Customer Experts for a Top Tech Leader - Finnish - Remote in Greece

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:
  • Communicate with customers via phone, chat & e-mail
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide troubleshooting for mobile devices (mobile phones, tablets & more)
  • Assist customers to manage/secure their account & passwords
  • Set-up repairs for hardware-related issues
  • Escalate unresolved cases by contacting 2nd level support Interaction Experts
  • Maintain high customer satisfaction
What you will bring:
  • Fluency in Finnish
  • Advanced English knowledge
  • Familiarity with iOS and/or MacOS, or comparable technology, is preferred
  • Great communication skills
  • Prior customer support experience would be an advantage
  • Strong troubleshooting skills

What we offer

  • Complete support to help you ease your relocation to Greece,we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas

Department
Customer Support / Contact Center
Locations
Athens, Corfu, Crete, Mykonos, Patras, Rhodes, Thessaloniki, Zakinthos
Remote status
Fully Remote
Picture of Diego Lahaije
Contact Diego Lahaije Managing Director

About Dila Recruitment

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Founded in 2025
Coworkers 10+
Customer Support / Contact Center · Multiple locations · Fully Remote

Customer Experts for a Top Tech Leader - Finnish - Remote in Greece

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