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Dila Recruitment career site
Customer Support / Contact Center · Multiple locations · Fully Remote

Customer Expert for top online travel agency - Danish Speaking - Remote in Greece

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What you will be doing:
  • Handling incoming phone calls, messages and emails from the website users
  • Managing reservations, special requests and complaints and finding solutions to website users´ inquiries
  • Research travel options tailored to each customer’s preferences
  • Modify reservations based on client needs
  • Process payments and travel cancelations
Job Requirements:
  • Excellent writing & verbal communication skills in Danish
  • Good communication skills in English
  • Attention to detail
  • Good Technical troubleshooting & problem-solving skills
  • Ability to handle unexpected changes
  • Experience in e-commerce will be appreciated
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
Department
Customer Support / Contact Center
Locations
Athens, Crete, Corfu, Mykonos, Patras, Rhodes, Thessaloniki, Zakinthos
Remote status
Fully Remote
Picture of Diego Lahaije
Contact Diego Lahaije Managing Director

About Dila Recruitment

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Founded in 2025
Coworkers 10+
Customer Support / Contact Center · Multiple locations · Fully Remote

Customer Expert for top online travel agency - Danish Speaking - Remote in Greece

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