Position: Customer Expert

Work model: On site

Location: Athens, Greece

Employment type: Full-time

What you will do

• Provide optimal advice regarding different queries of the business clients.
• Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue.
• Provide strategic campaign support to educate your clients.
• Achieve strong customer satisfaction with a focus on quality and results.
• Searching for the most accurate and effective solution to the problem stated.
• Being blended throughout the day on different channels.

What you will bring

• Superior written and verbal communications skills in Croatian, as well as effective listening skills
• Good communication skills in English
• Flexibility to adapt to the different working channels during the day (chat, phone, email)
• Ability to use positive language
• Willingness to continuous learning and improvement
• Good time management skill

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation ( all at no cost to you ) as well as support with the house searching process
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas