Position: Customer Expert

Work model: On Site

Location: Chania, Greece

Employment type: Full-time

What you will do:

• Become a valuable ambassador, consistently exuding the company’s values
• Utilize phone calls, e-mails and chats in order to identify, analyze and resolve technical issues
• Provide accurate information on our client’s new and existing products and services
• Identify and escalate situations requiring urgent attention
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Crete!

What you will bring:

• Fluency in Danish
• Very good use of English – both in written and spoken language
• A deep interest in technology is a prerequisite
• Work experience with a focus on tech support/troubleshooting is welcome
• Highly developed soft skills, as well as a problem-solving mentality
• Learning agility – you are capable of identifying the most important info in one situation, and efficiently applying it to another
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:

• Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)
• Free accommodation or extra accommodation bonus, throughout the entire employment period
• Competitive monthly salary + 2 extra salaries per year
• A generous bonus scheme
• Fully remunerated training by certified instructors
• Health care benefits and numerous other discounts
• Consistent support for anything you may need along the way
• State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• Professional growth & development opportunities within a multicultural, safe and fun workplace