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Dila Recruitment career site
Customer Support / Contact Center · Multiple locations · Fully Remote

Customer Expert for Delivery Services - Swedish - Remote in Greece

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do:

  • Handle inbound communication (calls, chats, tickets) from restaurant partners and end customers
  • Resolve queries related to orders, refunds, delivery, and platform use
  • Deliver professional and empathetic customer service support across all service channels
  • Follow provided response templates and quality standards
  • Escalate sensitive and unresolved issues where necessary
  • Perform ad-hoc tasks as required by the project

What you will bring:

  • Excellent communication skills in Swedish
  • Fluent in English – both spoken and written communication
  • Previous experience is not required, but customer service background is a plus!
  • Strong written communication and typing skills
  • Confident with PC tools and multitasking between platforms

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process, all at no cost to you)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
Department
Customer Support / Contact Center
Locations
Athens, Corfu, Crete, Mykonos, Patras, Rhodes, Thessaloniki, Zakinthos
Remote status
Fully Remote
Picture of Diego Lahaije
Contact Diego Lahaije Managing Director

About Dila Recruitment

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Founded in 2025
Coworkers 10+
Customer Support / Contact Center · Multiple locations · Fully Remote

Customer Expert for Delivery Services - Swedish - Remote in Greece

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