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Dila Recruitment career site
Customer Support / Contact Center · Moschato

Telecom Customer Experts - German - Moschato Greece

Work model: On site

Location: Moschato, Greece

Employment type: Full-time

Responsibilities - German -Speaking Telecom Customer Support Jobs

  • Handle inbound communications (calls, chats, and emails) from French-speaking telecom customers and partners.
  • Resolve queries related to telecom services, orders, billing, technical support, and general account management.
  • Deliver exceptional, professional, and empathetic customer service support through all channels.
  • Use provided response templates and follow quality standards for every interaction.
  • Escalate unresolved or sensitive issues according to process requirements.
  • Perform ad-hoc support tasks as needed by the project and management team.


Minimum requirements:
  • Fluency in German
  • Good knowledge of English
  • Excellent communication skills
  • Computer knowledge
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
  • Competitive monthly salary + 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break area
Department
Customer Support / Contact Center
Locations
Moschato
Picture of Diego Lahaije
Contact Diego Lahaije Managing Director

About Dila Recruitment

Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Founded in 2025
Coworkers 10+
Customer Support / Contact Center · Moschato

Telecom Customer Experts - German - Moschato Greece

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