Quality Analyst - Japanese Speaker - Portugal (Fully Remote)
Position: Quality Analyst
Location: Remote - Portugal
Employment type: Full-time
The primary objective of the Quality Assurance Analyst is to be a SME
(Subject Matter Expert) for quality guidelines and review / rate various types of content, which could be audio, video, text, photos, and provide ratings on their individual judgements / decisions, restricted within the options being provided as per the task guidelines with written explanations to support their ratings and help improve rater quality over time.
DUTIES AND RESPONSIBILITIES:
- Be a SME ( Subject Matter Expert) for quality guidelines
- Evaluate and rate multiple types of content which could be audio, video, text, photos, and provide ratings with written rationales on their individual judgements / decisions restricted within the options being provided as per task guidelines
- Participate in calibration sessions with the team and included stakeholders for the workflows asper instructions from the team lead
- To do Peer audits as a part of the process model and also to assist in training as per need
- To coordinate with other team members for sharing best practices
- Manage multiple assignments simultaneously
REQUIREMENTS:
- Native / fluent in Japanese and fluent in English, both verbal and written
- Ability to take on a job in Portugal without any legal support (EU citizenship or residence card in Portugal)
- University degree would be an advantage but is not required
- Comfortable with G suite, especially Google Sheets
- Detail oriented, rigorous, analytical
- Computer literate with strong experience using MS Office applications
- Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner
- Works independently and as a part of a team with a willingness to ensure results are achieved
- Ability to work under pressure and meet deadlines
- Strong sense of logical reasoning with decision making
OFFER:
- Base salary above average (x 14months)
- Meal allowance (7,63€ per day worked, in meal card)
- Healthcare and Dental Insurance (since day one)
- Fixed schedule Monday to Friday - 11:00 AM to 8:00 PM
- WFH within Portugal
- Access to 5,000+ free courses, practice tools, and certifications, focusing on advanced technologies
- Department
- Training & Quality Assurance
- Locations
- Lisbon, Porto, Braga
- Remote status
- Fully Remote
About Dila Recruitment
Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.