Are you fluent in Polish and passionate about delivering exceptional support to advertisers in the dynamic world of digital marketing? Begin your career journey in Lisbon, Portugal, as part of our inclusive and energetic team. Whether you are a local resident or seeking a transformative international experience, this is your chance to grow professionally in a collaborative, multicultural work environment.

Advertiser Support Role in Lisbon — Polish Language Digital Marketing Specialist

As a Polish-speaking Advertisers Support Representative in Lisbon, you will empower global brands and small businesses alike by providing top-tier support for digital advertising platforms. Utilize your language skills and customer service expertise to help advertisers achieve their marketing goals, resolve queries, and optimize their campaign performance. Your contributions will drive client satisfaction, campaign success, and continuous improvement across digital channels.

Position: Polish Advertisers Support

Location: Lisbon, Portugal

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Provide support to small and medium sized businesses using various channels (chat, email and telephone)
• Provide pre and post-sales support for all self-service products
• Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
• Identify trends and solve problems facing multiple SMB clients
• Deliver a positive attitude towards the brand
• Maintain and update all job-related administrative forms

REQUIREMENTS:

• Native/fluent in Polish, both oral and written. Fluent in English (at least B2 level)
• Knowledge of advertisement industry will be considered as an advantage
• Computer literate with sound knowledge of Microsoft Office package
  
• Excellent communication skills
• Resourceful personality that can adapt and remain calm in all situations
• Ability to work independently, while being team player at the same time
• Able to work rotating shifts

OFFER:

• Portuguese employment contract
• If you are working on a Portuguese public holiday, you will get a compensation day that you can spend later
• Holiday entitlement with 22 days per year
• Three weeks training that prepares you optimally to conduct the job tasks
• Be part of a dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
• 40 Hours per week on a weekly rotational shift pattern - you'll be informed about the shifts in later stages of the recruitment process
• Guidance and tools to reach your full potential
• Temporary, renewable working contract
  • Initial employment contract with a duration of 12 months
  • Subsequent extension of one more contract for 12 months
  • Permanent contract after 2 years
  • Private health insurance after contract signature (additional to standard insurance)
  Airport pick-up and administrative help with registration in Portugal
  • Reimbursement of flight expenses after 9 months
  • Yearly paid flight to home destination
  • Accommodation in one of our shared company apartments for international candidates
  • Free Portuguese classes, water sport activities, soft trekking and much more

Join Our Polish Advertisers Support Team in Lisbon – Start Your Digital Marketing Career

If you are enthusiastic about supporting advertisers, delivering a great client experience, and making a real impact in digital marketing, we would love to hear from you! Apply today for the Advertisers Support - Polish position in Lisbon and launch your career with a global leader.