Are you fluent in Slovenian and passionate about elevating the customer experience? Take the next step in your career and join our welcoming, multicultural team in Romania! Embrace a company that values diversity, invests in your professional development, and supports a healthy work-life balance—perfect for both local residents and those ready to relocate.

Customer Support Representative Positions – Slovenian Speakers – Work in Romania

As a Customer Support Representative (Slovenian-speaking), you will be the first line of contact for our global customers, providing professional, empathetic, and solution-oriented support via phone, email, and chat. Your enthusiasm and commitment will help us deliver high satisfaction levels, strengthen customer loyalty, and uphold the reputation of our international partners. Step into a collaborative workplace where your language abilities and contributions are celebrated, and your growth is encouraged every step of the way.

Position: Customer Support Representative

Location: Romania, Remote

Work model: on-site

Employment type: Full-time

DUTIES AND RESPONSIBILITIES:

• Communication via incoming telephone, emails and chat with customers in order to solve their issues or inform them about the features of the products.
• Customer Order Management.
• Secure and deepen client retention, contribute to excellent customer support.
• Secure that all complaints are being recognized, recorded confirmed, and solved effectively.
• Proactively propose ways to improve the processes.
• Adhere to given processes and procedures.
• Update the database of customers and document activities.
• Reporting the most common issues to the support team for further escalations.

REQUIREMENTS:

• Native / fluent in Slovenian both verbal and written. Good command in English (minimum B2 level).
• High school diploma or an equivalent.
• Excellent customer service and relationship building skills.
• High motivation and enthusiastic approach, self-organized.
• Ability to work in a fast-paced organization.
• Good numerical and reasoning skills.

OFFER:

• Possibility to work remotely within Romania, after 6 months, work from Slovenia for 5/6 months with the Project Manager’s approval, and then return to Romania.
• Transportation coverage
• Attractive remuneration package
• Signing bonus (paid in 12 installments)
• Holidays: 20 days/year and an extra day after a year
• Contract for undetermined period
• Fully paid training
• Comprehensive relocation support including 6 months accommodation
• Meal tickets (30 RON/day) – approx. 150 EUR net/month
• Private medical package
• Internal development opportunities
• Discounts with partners
• Gym pass monthly subscription
• Employee assistance/wellbeing program subscription

Join Our Slovenian Customer Support Team in Romania Today

If you are customer-focused, enthusiastic about working in an international atmosphere, and eager to expand your skills with a respected organization, we want to meet you! Apply now for this Slovenian-speaking Customer Support Representative opportunity in Romania and become a key part of our success story.